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Shipping Policy


Shipping policy

EXPECTED DELIVERY TIMES:

Processing time: All orders will be processed within 2-3 business days after receiving your order confirmation email (except weekends and holidays). 

Shipping time: After the order is shipped, the shipping time of the machine is generally 4-7 business days. The shipping time of machine accessories generally takes 7-15 days. 

DAMAGES:

Monportlaser is not liable for any products damaged or lost during shipping. 

If the arrived outer package is damaged, please refuse to sign for it and take a photo, then contact Monport via support@au.monportlaser.com.

We are very glad to help you with the exchange process.

Please save all packaging materials and damaged goods before filing a claim.

CONTACT US

If you have any questions about this Shipping Policy, You can contact Us:

Email: 

support@au.monportlaser.com

Phone number:

+1(332)-269-8209  09:00-18:00 PST

+1(332)-251-1208 18:00-08:00 PST